Mission

Dexter's mission is to become a trusted partner and the first choice for organizations who need technical solutions to improve operational peformance. We will create value for our clients by providing a line of sight to the data that drives their performance.

We will accomplish this mission by delivering timely, innovative, and robust systems with superior user interfaces. We will hire, retain, and reward talented team players who help us fulfill our mission.

And, at the end of the day, we will reward our investors.

  Values

We are honest in reporting the facts to ourselves and our clients.

We treat our clients and team members with respect and courtesy.

We honor our commitments.

We focus on building long term relationships.

We deliver results with a level of excellence that exceeds commercial considerations and legal requirements.

We celebrate our successes.

We recognize and admire our team members' creativity.

And to the extent that a client operates ethically and professionally, we never abandon a client.

  History

Dexter Systems was founded in 1987 by engineers with extensive experience in industrial automation and software development. Our first product was a patented information kiosk for the grocery industry.

In 1988, the company branched out into the telecom industry by taking on a development project for a fiber optic research lab.

Dexter Systems took on its first telephone company mechanization project in 1989. This project automated a multi-step manual process for processing service order disconnects, and paid for itself within three months.

Since then, one project has led to another, each building on the success of the previous work. To date we have delivered hundreds of custom applications for the telecom industry. Our applications now serve four of the largest six telecommunications firms, along with many smaller CLECS and resellers.

Starting with a small group of software engineers Dexter has grown by hiring people with diverse backgrounds: industry specialists, programmers, engineering and math PhD's, and database specialists. We look for people who are not only smart, but also have the interpersonal skills to work in a cohesive team environment.

Our approach has won industry awards, led to another patent pending, and recognition in the telecom industry as a solution company that is creative, reliable, and easy to do business with.

  Leadership

		William E. Doyle co-founded Dexter Systems in 1987 and became CEO in 2005. He has over twenty five years experience as a system architect, developer and technology executive. Bill has led or participated in the design and delivery of over 100 applications for the telecommunications industry, including a number of carrier-class, high availability, mission-critical systems. He has a long track record of building, managing and retaining highly technical teams serving the most demanding clients. Bill started his career at Automation Systems Inc. where he developed electronics and embedded software for industrial laser inspection equipment. He has been awarded two US patents relating to electronic commerce and telecommunication networks, and is an active member of Toastmasters, Vistage, and the Manhattan Software CEO Roundtable. Bill holds an AB degree in Engineering and Applied Science from Harvard, and was cross registered at the Massachusetts Institute of Technology during his senior year. He has completed coursework in an Executive Education program (Strategy and Innovation) at the MIT Sloan School of Management.
		Jerry Skidmore is the Business Development Manager at Dexter. He is a seasoned business development professional in the software and technology sector, with many years of experience in managing large client relationships, business development roles, and ensuring the highest levels of client satisfaction. Jerry can assist your organization to leverage Dexter's unique value proposition and help you reduce operational costs, increase productivity, and increase client satisfaction. Jerry started his career at NCR, held several positions at Cable& Wireless Communications, Network Equipment Technologies (NET), Paradyne, technology startups, and most recently at The Bank of New York Mellon Treasury Division. Jerry holds a BA in Economics from the University of Richmond and can be reached via email at jskidmore@dextersystems.com.
		Donald F. Hunt is a Senior Consultant at Dexter Systems. He has over fifteen years as a developer, business process consultant, and project manager. Don has participated in the development of over 50 custom applications with Dexter, including one that won Verizon's highest internal excellence award. He also spent 2 years as the acting IT Director for a large labor union that was a Dexter client. Don believes the single most important aspect of implementing a solution for a client is to gain a deep understanding of their business and the problems they are trying to solve. Not every problem can be solved with software. Many successful solutions require ongoing support and enhancements after the initial deployment. As a result Don has managed and provided enhancements for several multi-year projects. Don holds a BS in Mathematics from the University of Connecticut.
		Andrew J. Cross is a Director of Systems Technology at Dexter Systems. He has over 15 years of professional experience developing and deploying software solutions in a number of demanding technical environments, from scientific research institutions to the UK emergency services (police, fire, ambulance) to some of the world�s leading telecommunications companies. Andy is the lead developer and architect of Dexter�s Datastorm framework, which collects data from any legacy data store and makes that information available to Dexter�s next-generation application core through a set of modern, platform-independent interfaces, enabling flexible solutions to be rapidly delivered to clients. Andy holds a BSc and PhD in Physics from the University of Nottingham (UK).
		Steven P. Sessions is a Director of Application Technology at Dexter Systems. Steve holds a BS in Mathematics from Reed College, and a PhD in Mathematics from Rutgers University.
		Timothy Herman is a Manager of User Interface Technology at Dexter Systems. Over the last few years he has overseen Dexter's transition into Rich Internet Application (RIA) technology. Tim and his team have developed core code libraries for graphical user interfaces and data transmission, allowing them to build and deploy high quality applications very quickly. He has a deep interest in software architecture and development methodologies and has built several frameworks, code generators, and an object-relational mapping system (ORM). Tim believes in letting the customer drive the requirements, while also recognizing Dexter's professional responsibility to inform and guide our clients. Ultimately he believes that, at the end of the day, software is simply to a tool to get the job done. With this in mind, his goal is always to deliver useful, robust solutions in the shortest possible timeframe. Tim started his professional career in 1993 when he was just sixteen years old and has worked for a variety of technology based start-ups in the Boston and New York City areas. Prior to joining Dexter he served as President and Chief Technical Officer of Digital Anatomy Inc., a web development firm he cofounded in the late nineties. Tim holds BA in Computer Science from Hunter College, and a degree in Advanced Italian Culinary Studies from Apicius Culinary Institute (Florence, Italy).