about
dexter
- Mission
- Values
- History
- Leadership
- News
Mission
Dexter's mission is to become a trusted partner and the first choice for organizations
who need technical solutions to improve operational peformance. We will create value
for our clients by providing a line of sight to the data that drives their performance.
We will accomplish this mission by delivering timely, innovative, and robust systems
with superior user interfaces. We will hire, retain, and reward talented team players
who help us fulfill our mission.
And, at the end of the day, we will reward our investors.
Values
We will be honest in reporting the facts to our ourselves and our clients.
We will treat our clients and team members with respect and courtesy.
We will honor our commitments.
We will focus on building long term relationships.
We will deliver results with a level excellence that exceeds commercial considerations
and legal requirements.
We will celebrate our successes.
We will recognize and admire our team members' creativity.
And to the extent that a client operates ethically and professionally, we will never
abandon a client.
History
Dexter Systems was founded in 1987 by engineers with extensive experience in industrial
automation and software development. Our first product was a patented information
kiosk for the grocery industry.
In 1988, the company branched out into the telecom industry by taking on a development
project for a fiber optic research lab.
Dexter System took on its first telephone company mechanization project in 1989.
This project automated a multi-step manual process for processing service order
disconnects, and paid for itself within three months.
Since then, one project has led to another, each building on the success of the
previous work. To date we have delivered hundreds of custom applications for the
telecom industry. Our applications now serve four of the largest six telecommunications
firms, not including many smaller CLECS and resellers.
Starting with a small group of software engineers Dexter has grown by hiring people
with diverse backgrounds: industry specialists, programmers, engineering and math
PhD's, and database specialists. We look for people who are not only smart, but
also have the interpersonal skills to work in a cohesive team environment.
Our approach has won industry awards, led to another patent pending, and recognition
in the telecom industry as a solution company that is creative, reliable, and easy
to do business with.
News
Dexter Systems Participates in Local Verizon Wireless Charity Event.
On July 14, 2011, Dexter Systems fielded a team in the sixth annual Verizon Wireless Corporate Classic 5K held in Morristown, NJ. The 3.1 mile run/walk to benefit the Jersey Battered Women's Shelter featured a $10,000 donation from HopeLine® by Verizon, the company’s community relations program dedicated to domestic violence awareness and prevention.
Dexter Team Captain, Jerry Skidmore and Team Members Andy Cross, Dave Kiersh, and Sarah Kiersh placed 105 out of over 150 corporate teams, with a combined three person male team time of 1:31:17.
We are proud of our long term relationship with Verizon, and applaud their commitment to local charity.
Leadership
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William E. Doyle co-founded Dexter Systems in 1987 and became CEO in 2005.
He has over twenty five years experience as a system architect, developer and technology executive.
Bill has led or participated in the design and delivery of over 100 applications for the telecommunications industry, including a number of carrier-class,
high availability, mission-critical systems. He has a long track record of building, managing and retaining highly technical teams serving the most demanding clients.
Bill started his career at Automation Systems Inc. where he developed electronics and embedded software for industrial laser inspection equipment.
He has been awarded two US patents relating to electronic commerce and telecommunication networks, and is an active member of Vistage and the Manhattan Software CEO Roundtable.
Bill holds an AB degree in Engineering and Applied Science from Harvard University, and was cross registered at the Massachusetts Institute of Technology during his undergraduate years.
He has completed coursework in an Executive Education program (Strategy and Innovation) at the MIT Sloan School of Management.
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Jerry Skidmore is Business Development Manager at Dexter. He is a seasoned business development professional, in the software and technology sector, with many years of
experience in managing large client relationships, business development roles, and ensuring the highest levels of client satisfaction.
Jerry can assist your organization to leverage the Dexter Systems unique value proposition and advantages, that lower operational costs,
increased productivity, and increased client satisfaction.
Jerry holds a BA in Economics from the University of Richmond and can be reached via email at jskidmore@dextersystems.com.
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Donald F. Hunt is a Senior Consultant at Dexter Systems.
He has over fifteen years as a developer, business process consultant, and project manager.
Don has participated in the development of over 50 custom applications with Dexter, including one that won Verizon's highest internal excellence award.
He also spent 2 years as the acting IT Director for a large labor union that was a Dexter client.
Don believes the single most important aspect of implementing a solution for a client is to gain a deep understanding of their business and the problems they are trying to solve.
Not every problem can be solved with software.
Many successful solutions require ongoing support and enhancements after the initial deployment.
As a result Don has managed and provided enhancements for several multi-year projects.
Don holds a BS in Mathematics from the University of Connecticut.
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Andrew J. Cross is a Director of Systems Technology at Dexter Systems.
He has over 15 years of professional experience developing and deploying software solutions in a number of demanding technical environments,
from scientific research institutions to the UK emergency services (police, fire, ambulance) to some of the world’s leading telecommunications companies.
Andy is the lead developer and architect of Dexter’s Datastorm framework, which collects data from any legacy data store and
makes that information available to Dexter’s next-generation application core through a set of modern, platform-independent interfaces,
enabling flexible solutions to be rapidly delivered to clients.
Andy holds a BSc and PhD in Physics from the University of Nottingham (UK).
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Steven P. Sessions is a Director of Application Technology at Dexter Systems.
Steve holds a BS in Mathematics from Reed College, and a PhD in Mathematics from Rutgers University.
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